The International Journal of Clinical Studies and Medical Research (IJCSMR) welcomes inquiries from authors, reviewers, researchers, academic institutions, librarians, and other members of the scholarly community. Our editorial office is committed to providing prompt, professional, and transparent assistance regarding manuscript submissions, publication processes, editorial policies, and general journal inquiries.

Manuscript Submissions

Authors wishing to submit manuscripts or seeking assistance with the submission process are encouraged to contact the Editorial Office.

Email: submission@ijcsmr.co.ke

General Inquiries

For technical support, publication-related questions, article processing matters, payment inquiries, website assistance, or other general concerns, please contact our support team.

Email: support@ijcsmr.co.ke

Response Time

The editorial office aims to acknowledge and respond to all inquiries within 1–3 business days. Response times may vary depending on the complexity of the inquiry and the volume of correspondence received.

Communication Policy

To ensure efficient communication and maintain accurate records, all authors and stakeholders are requested to communicate through the journal's official email addresses. Official correspondence regarding manuscript submissions, peer review, editorial decisions, publication status, invoices, and other publication-related matters will only be conducted through these designated communication channels.

Office Hours

The Editorial Office operates during standard business hours, Monday to Friday. Inquiries received outside working hours, on weekends, or during public holidays will be addressed on the next business day whenever possible.

Our Commitment

IJCSMR is committed to delivering professional, timely, and transparent support to the global research community. We value the trust of our authors, reviewers, and readers and continuously strive to improve our editorial services through constructive feedback, ethical publishing practices, and a commitment to excellence.

We appreciate your interest in publishing with International Journal of Clinical Studies and Medical Research (IJCSMR) and look forward to assisting you throughout your publishing journey.